This section provides detailed answers to frequently asked questions
How do I register in the system?
In order to register in the system, you need to go to https://profile.directphone.net/ registration.php? lang = EN , choose a convenient way for you to register and fill out the screen form. After that, you will receive a confirmation code on the phone number or E-mail specified during registration. After these simple steps you will be successfully registered in the system.
How to add a new Route for forwarding incoming calls?
In order to add a new route for redirection, you need to go to the Service -> Routes - Automatic creation, then enter the destination number. The system will automatically create a new Route.
How do I get and use a direct number?
In the user's personal area, in the Service -> Direct Numbers section, select Country, city and the direct number you like. In the destination number field, specify the number to which the diversion is to be effected. After that you can call a direct number and will be automatically redirected to the destination number.
Can I use Google Voice number on your system?
Of course! In the Service -> GV-account section, you can connect your Google Voice account to an existing SIP-account in a few easy steps! After that you will be able to receive calls to Google Voice number to your SIP account. Outgoing calls to the +1 area (North America) will be sent via the Google Voice account.
How to register a SIP-account?
In order to add a new SIP-account, you need to go to the Service -> SIP-accounts and click the Add buttons. To connect a SIP-account, click the Connect button and follow the instructions.
How do I know the rates for calls?
In the user's cabinet in the Tariff section select the tariff method you are interested in and enter the country and city code for the result.
I use Facebook Messenger, do you have an chat-bot?
In the user account in the Settings -> DirectPhone Bots section, all the chat rooms of our service are presented. Bots are used to simplify the scenario of interaction with the service and exist for the platforms Facebook Mesenger and Slack. Facebook Messenger Bot contains full functionality for working with Automatic Routes and Click2Call
My friends and I communicate in Slack, how to connect your chat-bot to our group?
In the user account in the Settings -> DirectPhone Bots section, all the chat rooms of our service are presented. Bots are used to simplify the scenario of interaction with the service and function for platforms Facebook Mesenger and Slack. Slack Bot and Click2Call Bot contain the functionality for working with Automatic Routes, Click2Call and, most importantly, you can use all the functions of DirectPhone without registering all the participants in WorkSpace (One-time setup by the administrator of WorkSpace)